Your vanpool fare is determined by the daily round trip miles the van travels, the number of days the van operates in a week, the size of the van and the number of vanpool participants. Ask your bookkeeper what your vanpool fare is.

Vanpool payments are made in advance. Payments are due no later than the 9^th of the month. You can make your payment anytime from the 10^th of the month through the 9^th of the following month. Example: Payment made on the 10th of November will be for your December vanpool rides. If you are paying with a Government card (GoCard, TRANServe) please inquiry with your employer on when you should pay the vanpool fare.

 There is a $30 late fee if your payment is not made by the 9^th.

Online payments for vanpool fares are easy using debit/credit cards on the ORCA website.

To pay a vanpool fare online

Vanpool online payment general information

• Vanpool customers can only pay vanpool fares online at myORCA.com, or by phone 1.888.988.6722. Vanpool fares cannot get processed at retail outlets.
• Vanpool payments are due on the 9^th of each month (Autoload is unavailable).
• Only MasterCard or Visa cards are accepted for vanpool payments. Please note that E-Purse cannot be used toward a vanpool fare payment.
• Payment is for vanpool fare only (including applicable late fees, toll fees, or an outstanding balance). A bus pass purchase is not included.

What you need to know when paying your vanpool fare online

• The fare amount you will be paying (your vanpool group bookkeeper can inform you of the amount)
• The intended pay period (the period would typically be month in which your payment is submitted)
• The operating agency “Kitsap Transit”
• Your Group ID # (or ID Code, which is particularly important to ensure that your payment gets processed accordingly. If you do not know your Group ID, please contact your vanpool bookkeeper)
• The Comment Field is an area for providing additional payment details (e.g., late fee payment, toll fees, or an outstanding balance)

If you have any questions or issues submitting an online vanpool payment, please call the ORCA customer service line at 1.888.988.6722 anytime between 8:00 AM and 5:00 PM, Monday through Friday.  Select “Bus,” then select “Kitsap” to speak with a customer service agent.

Payment by ORCA Passport

• Give your passport number to your bookkeeper and verify how much your passport is worth with your employer. Passports are only worth up to the amount of your fare or the set dollar amount your employer has set, whichever is lower.

Payment with TIP

• Transportation Incentive Program (TIP) only covers your seat in the vanpool. If there happens to be an empty seat and you need to split the cost of that seat with all the other vanpool members, then you will need to pay that fare separately from your vanpool fare covered by TIP.
• Find your TIP contact, search for a local Employee Transportation Coordinator 

Payment by Check or Vouchers

• Make sure to put your vanpool ID Code on your check or vouchers and give them to your bookkeeper.
  • Mail checks to:

Kitsap Transit
60 Washington Ave Suite 200
Bremerton, WA 98337

Payment by U-Pass

• Give your U-Pass number to your bookkeeper. If your fare is higher than what your U-Pass is worth, you will need to pay the difference either on the ORCA website or by check.
   

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START A VANPOOL	JOIN A VANPOOL	RIDERS TOOLS	BECOME A DRIVER
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It only takes three people to start a Vanpool	Relax, save money & time	For  existing Vanpools	Drive a Vanpool today

PAY YOUR FARE	VANPOOL REWARDS	VANPOOL BOOKKEEPERS	PARK & RIDES
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Easy ways to pay your fare	Other Vanpool benefits	For existing Vanpools	Take advantage of free parking